Terms & Conditions

THE FOLLOWING TERMS AND CONDITIONS APPLY TO THE DELIVERY OF EVENTS BY E-REWARD.CO.UK LTD (INCLUDING ANNUAL CONFERENCE; SHOWCASE EVENTS).

These terms and conditions apply between the person, firm, company or other entity specified on your booking form and E-reward.co.uk Ltd (company number: 4281768). Registered in England and Wales. Registered office 33 Denby Lane, Heaton Chapel, Stockport, Cheshire SK4 2RA, United Kingdom for delegate registrations for E-reward Conferences and E-reward Showcase Events specified on your booking form (‘Event’).

Please read these terms and conditions carefully as they contain important information.

By submitting your registration to attend the Event you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms E-reward.co.uk Ltd will be unable to accept your registration.

* Some Events are offered to attendees at no cost because they are sponsored by outside parties. In these situations, the outside sponsor will receive a list of those who attended the Event. You may therefore receive periodic emails from these reputable companies. If you do not wish for your details to be passed onto our sponsors, please let us know (to paul@e-reward.co.uk).

Complimentary tickets

Your complimentary place is offered on the acceptance of the condition that if you are no longer able to attend, you notify E-reward.co.uk in writing by email (to paul@e-reward.co.uk) no later than seven working days before the event. Should you fail to notify us in writing by this date you agree to pay a cancellation fee of £110.00 + VAT. Failure to attend the event will be subject to the same terms.

We will need to impose these cancellation charges as, at such a late stage, we are unable to obtain a refund for your delegate and catering fee from the venue.

Paying delegates (i.e. non-complimentary tickets)

You will pay E-reward.co.uk Ltd any fees specified in your booking form for the Event. Payment to E-reward.co.uk Ltd in GBP British Pounds is by BACS, wire transfer, cheque or credit card. It is a condition of booking that payment must be received by E-reward.co.uk Ltd before the start of the Event or no later than 30 days from the date of invoice, whichever is sooner.

If payment of your fees in full is not received before the Event, E-reward.co.uk Ltd may (at its sole discretion) either require such payment as a condition of your entry to the Event or refuse you entry to the Event.

Prices for each Event, where applicable, are correct at the time of publication. We reserve the right to change the prices at any time but changes will not affect registrations which have already been confirmed by E-reward.co.uk Ltd.

Each ticket covers attendance for one person only for the duration of the Event, and includes coffees, teas and light snacks during the lunch hour, as well as Event materials.

All bookings are subject to value added tax (VAT) at 20%. You shall, on receipt of a VAT invoice from E-reward.co.uk Ltd, pay to E-reward.co.uk Ltd such additional amounts in respect of VAT as are chargeable on the supply of the Event.

Late payments (i.e. non-complimentary tickets)

We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. Under the Late Payment of Commercial Debts [Interest] Act 1998 – as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 (to incorporate the features of European Directive 2000/35/EC) – we are entitled to charge:

Debt recovery costs – £40 on debt up to £999.99; £70 on debt between £1,000 and £9,999.99.
Statutory interest – 8% above the Bank of England reference rate (fixed for the six month period within which date the invoices became overdue).

Delegate cancellations (i.e. non-complimentary tickets)

Delegates who advise E-reward.co.uk Ltd of their cancellation in writing via email (to paul@e-reward.co.uk) 30 calendar days before the start of the Event will have their fees refunded – less an administration charge of 20% of the Event fees.

No refund will be made for cancellations received less than 30 calendar days before the start of the Event. Failure to attend the Event will be subject to the same terms.

Substitutions with employees from your organisation are welcome at any time at no extra charge. You must email any substitutions (to paul@e-reward.co.uk) prior to the date of the Event.

Joining instructions

Final Event details will be emailed to delegates at least three weeks before the Event.

Event documentation

You will receive your Event materials on arrival for the first day of the Event – unless you have pre-paid £18 UK orders, £25 overseas (added to your Event booking fee to cover postage and packaging costs) in which case we will dispatch the documents to you by post ahead of the Event.

Hotel accommodation

Delegates are responsible for their own accommodation. E-reward.co.uk Ltd has arranged for delegates to receive discounted rates at Club Quarters Lincoln’s Inn Fields.

Event cancellations and amendments

The Event programme is correct at the time of going to press.

E-reward.co.uk Ltd reserves the right to change the format, speakers, venue location and programme or any other aspect of the Event at any time and for any reason, whether or not due to a Force Majeure event, in each case without liability.

‘Force Majeure Event’ means any event arising that is beyond the reasonable control of E-reward.co.uk Ltd including (without limitation) speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war.

E-reward.co.uk Ltd reserves the right to change the date or cancel an Event at any time and for any reason without notice. Where circumstances force E-reward.co.uk to cancel an Event, E-reward.co.uk Ltd shall offer you the option of attending any rearranged Event that E-reward.co.uk Ltd chooses to organise.

If you do not wish to accept this offer, then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by E-reward.co.uk Ltd for that particular Event.

However, where the Event is postponed for reasons due to a Force Majeure event, any of your fees received by E-reward.co.uk Ltd shall be applied to any rearranged or rescheduled Event and all these Terms and Conditions shall apply to any such transferred booking.

To the fullest extent permitted by the applicable law, E-reward.co.uk Ltd shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Event howsoever arising or any venue change.

For the avoidance of doubt, you acknowledge and agree that should the Event date be changed or cancelled, E-reward.co.uk Ltd is not liable for any travel or accommodation costs you may have incurred.

How we use your registration information*

E-reward.co.uk Limited is a registered data controller under number Z7317541.

Your Event registration information will be added to our marketing database but will not be given to third parties without your prior consent.

E-reward.co.uk Ltd uses email addresses for its own purposes of keeping customers informed about Events and providing product, service and information announcements.

If you supply us with your postal address online, you may receive periodic mailings from E-reward.co.uk Ltd with information on new products and services and upcoming Events.

If you do not wish to receive information about our products and services, please let us know by email (to paul@e-reward.co.uk).

Disclaimers

To the fullest extent permitted by the applicable law, E-reward.co.uk Ltd excludes:

all liability for loss, injury or damage to persons or property at the Event;
all indemnities, warranties, representations, terms and conditions (whether express or implied); and
any actual or alleged indirect loss or consequential loss howsoever arising suffered by you or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect).

If E-reward.co.uk Ltd is liable to you for any reason, its total liability to you in relation to the Events (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by E-reward.co.uk Ltd.

Views expressed by the Event speakers are their own. All advice provided at this Event is for general guidance only. Any Event delegates relying on information or advice given in the Event of such training do so at their own risk.

E-reward.co.uk reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your registration.

Last updated: 20^th July 2015.

Event Specific Terms & Conditions

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